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We Discount GMPP Prices!

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CONTACT PHONE NUMBER (Toll Free 877-472-9550 (Option 1 – Sales) & Call Center Hours :
a. I tried the e-mail request for your GMPP Discounted Pricing but it did not come, what do I do next?
b. Is this the Genuine GM Protection Plan – Major Guard?
c. Can I buy the plan from your dealership and have my vehicle repaired by my local dealership?
d. Why is your price so much lower than my local GM dealer’s price?
e. When will the plan expire?
f. I Currently have a GM Protection Plan (GMPP) on my vehicle, can I purchase more GMPP coverage?
g. How do you verify my current odometer reading?
h. How do I purchase a GMPP from GMOutlet and pay for the plan?
i. Do you accept a “Payment Plan”?
j. How do I know you are legit?
k. What Does The GM Protection Plan (GMPP) - Major Guard Cover?
l. What Makes The GM Protection Plan so much better than aftermarket Non-GM Plans?
m. I do not live in the USA; can I purchase a GMPP from you since your pricing is less than my dealer?
n. How do I contact the Dealership’s GMPP Help Line?
o. Were is the GMPP Cancellation Form Located?
a. I tried the e-mail request for your GMPP Discounted Pricing but it did not come, what do I do next?
	1. After clicking the send button on GMOutlet's pricing webpage, go to your e-mail
	program and click the send & receive button. Wait 5 minuets and click the send &
	receive button again. If it does not arrive, your ISP or blocking software is most likely
	stopping the arrival. (most customers auto-receive the pricing in seconds)
	2. Try sending a blank (empty) e-mail to gmpp@gmoutlet.com to see if it auto-responds past
	Whatever is blocking the e-mail in step 1 above.
	3. If the e-mail method does not work, please use the fax form. Located at
	http://www.gmoutlet.com/faxform.htm
	4. If all else fails, phone the GMPP Help Line. Numbers provided below:
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b. Is this the Genuine GM Protection Plan – Major Guard?
	Yes, this is GM’s best Service Plan – The Genuine GM Protection Plan – Major Guard.
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c. Can I buy the plan from your dealership and have my vehicle repaired by my local dealership?
	Yes, the GM Protection Plan (GMPP) – Major Guard is honored by all GM Dealerships in the
	USA. It does not matter where you purchase the GMPP as long as it is from a GM Dealership
	(Which we are and have been since 1958). If fact, your local GM dealer will not know where you purchased
	your GMPP. Only your GMPP coverage and where you purchased your “VEHICLE” shows up on GM’s
	VIN # lookup system that GM dealerships worldwide uses, called “GM VIS” (GM Vehicle Information
	System). Your GMPP Coverage Card only states your coverage duration and what plan you
	purchased, NOT where you purchased your GMPP and NOT the amount you paid for your GMPP.
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d. Why is your price so much lower than my local GM dealer’s price?
	We sell on volume. Just as you shop at different GM dealerships for the exact car and have the
	pricing that varies by thousands of dollars; some dealerships work on volume and some do not.
	PLUS, if you reside outside the state of PA. you pay NO sales tax because of this transaction being
	a out of state sale and the internet ban on sales tax. This is an advantage your local dealer cannot match.
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e. When will the plan expire?
	The plan length and miles starts at the date of the GMPP purchase and at the odometer reading
	at time of purchase.
	Example #1: On January 1, 2008 you purchase a GMPP on your eight (8) month old Corvette.
	(Original GM In-Service date was April 1, 2007) with 8,000 miles on the odometer. You purchase
	a 72 month / 72,000 mile GMPP Major Guard. Your GMPP plan would expire on January 1, 2014
	or 80,000 miles, whichever comes first.
	Example #2: On January 1, 2008 you purchase a GMPP on your 35 month old Corvette (Original
	GM In-Service date was December 1, 2005) with 35,000 miles on the odometer. You Purchase a
	36 month / 36,000 miles GMPP Major Guard. Your GMPP Plan would expire on January 1, 2011
	or 71,000 miles, whichever comes first.
	Example  #3: On January 1, 2008 you try to purchase a GMPP on your 47 month old Corvette
	(Original GM In-Service date was December 1, 2004) with 9,000 miles on the odometer.  You
	cannot purchase a GMPP because your vehicle is outside the original GM factory time/miles
	period.  GM’s FIRM RULE is that you cannot purchase a GMPP on your vehicle unless it is within
	the 3 year / 36,000 miles (4 year / 50,000 miles for All Cadillac & 2006 & Newer Select Buicks
	& Hummers) original warranty time/miles period – NO EXCEPTIONS.
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f. I Currently have a GMPP on my vehicle, can I purchase more GMPP coverage?
	If your current GM Protection Plan (GMPP) – Major Guard, Value Guard or Basic Guard, has a
	minimum of two (2) months “AND” 2,000 miles remaining you can purchase additional GMPP
	coverage. If you meet the “2 & 2” Rule above, you can upgrade to longer new policy (if available)
	as well as upgrading for example from a GM Basic Guard to GM’s Best Major Guard Policy.
	(Contact dealership for additional information)
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g. How do you verify my current odometer reading?
	You truthfully put the mileage on the application form (http://www.gmoutlet.com/gmpp_form.html) AND take
	today’s newspaper and place on steering wheel while taking a picture of your odometer. The picture needs
	to show the date of the newspaper (usually top left hand corner) and your odometer. Mail or e-mail the picture
	to our dealership with your application (e-mail sales@gmoutlet.com) .
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h. How do I pay for the purchase?
	If you fax the application, you pay by any major credit card. Fax to: 1-814-472-4741.  If you are
	mailing your application, you have the option to pay by personal check or by credit card. Mail to:
	BLACK PONTIAC CADILLAC, 3929 Admiral Peary Highway, Ebensburg, Pa. 15931 If you call our dealership
	we can provide you with our routing numbers to wire your payment directly into our account.
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i. Do you accept a “Payment Plan”?
	Some dealerships do enroll in a GMPP affiliated payment company, but what is not often
	disclosed, there is a enrollment charge to the dealership for each GMPP enrolled payment
	plan sale. This extra cost is then passed on to the purchaser as a higher price from the
	dealerships normal selling price. Our prices are so low that we can not afford this option. If the
	payment option is important to you, we will add the additional charge to our low every day price.
	Contact our dealership for details. i.e. It is less expensive not to use the payment plan, but it is available.
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j. How to I know you are legit?
	1. We are listed on http://www.gmbuypower.com (GM's Web Site) using the Locate Dealership using:
	Select Pontiac or Cadillac & Enter our Zip Code of 15931 “or” Ebensburg, Pa. Our dealership’s official
	name is “James E. Black Pontiac Cadillac” which we often shorten to “Black Pontiac Cadillac”.
	2. We are referenced on http://www.google.com using the search word “gmoutlet” or “Black Pontiac
	Cadillac” over 3,000 times.
	3. We were founded in 1958 and have been family owned & operated since then.
	4. Our Better Business Bureau reference page is http://www.gmoutlet.com/background/bbb.html, call our
	BBB Pittsburgh Pa. Office and they will inform you we have the highest 7 star rating with the BBB.
	5. Our D&B Report is linked here:  http://www.gmoutlet.com/background/d&b.html
	6. We are referenced on http://www.edmunds.com town hall – warranty discussions -  100’s of times
	positively.
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k. What Does The GM Protection Plan (GMPP) - Major Guard Cover?
	Please Read: http://www.gmoutlet.com/gmpp.htm
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l. What Makes The GM Protection Plan so much better than aftermarket Non-GM Plans?
	1. Policy 100% funded by GMAC, one of the wealthiest financial institutions in the world. They
	will be in business when you need a claim.
	2. Backed by the same company (GM) that made and sold your vehicle. GM has a vested
	interest in keeping you satisfied with your vehicle and GMPP coverage.
	3. Dealership's world wide trust GM to pay for your covered repair as the GMPP is the number one
	selling plan in the world. This results in the security of knowing all GM dealerships will GLADLY
	accept a covered repair.
	4. The GM Protection Plan (GMPP) - Major Guard has one of the best coverage’s available.
	5. No Hassle; Just drop off the vehicle for repair at “ANY” GM service departments and let the service
	advisor know you have a GMPP on your vehicle. It is just that simple. (This is a big advantage for the
	GMPP plans because many GM dealerships will not honor aftermarket plans; a real problem when
	traveling with the aftermarket plans).
	6. Peace of mind while traveling or vacationing that there is a network of 7,200 GM repair facilities in
	towns all over the USA that are self approved to repair your vehicle. Only your deductible (if applicable)
	will be out of your pocket. This results in the smallest delays possible and rental vehicles are available.
	7. You can take your vehicle for covered repairs to any Chevrolet, Buick, Cadillac, GMC
	Service Departments no matter what your vehicle brand for a GMPP covered repair.
	I.E. For example, while traveling your GMPP covered Chevrolet breaks down in a town were there is only
	a Cadillac dealership. No problem, as the dealership is authorized to repair all GMPP covered
	repairs. This results in more choices and ease of getting back on the road in a break down.
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m. I do not live in the USA, can I purchase a GMPP from you since your pricing is less than my dealer?
	To purchase a GMPP from GMOutlet you must reside and your vehicle must be registered in the
	USA. If you have a GMPP and are traveling in Canada or Mexico, the GMPP will be honored by
	any GM dealership while vacationing outside the USA.
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n. How do I contact the Dealership GMPP Help Line?
	GMOutlet's GMPP Help Line
	Back to Top	Open	Closed	Zone
	Monday	8am	7pm	EST
	Tuesday	8am	7pm	EST
	Wednesday	8am	5pm	EST
	Thursday	8am	7pm	EST
	Friday	8am	7pm	EST
	Saturday	9am	1pm	EST
	Sunday	Closed	Closed	Closed
	Sponsor:	James E. Black Pontiac Cadillac
		3929 Admiral Peary Highway
		Ebensburg, Pa. 15931
		Founded 1958
	Contact Numbers:	877-472-9550 (Option 1 - Sales Department) Toll Free
		814-472-9550 (Option 1 - Sales Department) Local
		814-472-4741 (24 Hour - 7 Days / Week Fax)
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	(Most Used)	# 2	GM Protection Plan
		# 3	Major Guard
		# 4	GMOutlet.com
		# 5	"Black Pontiac Cadillac"
	Web Site		http://www.gmoutlet.com

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